Q. Which areas do you serve?
A. Bristol and surrounding areas including Bath, Swindon Somerset, Wiltshire as well as Gloucestershire, South Wales and the Cotswolds.
Q. Will Everything Covered fit the covers or do we have to fit them ourselves?
A. We offer a professional service and will deliver, fit and collect the chair covers and sashes. On the morning of your event, or the evening before if the venue permits, we will deliver and fit the freshly laundered chair covers and sashes to your venue leaving plenty of time before your event begins. We will then arrange a suitable time with your venue for collection to ensure a hassle free service for you.
Q. Are we require to pay a damage deposit?
A. We do not ask you to pay a damage deposit. However, if after your event any of the chair covers are damaged beyond repair we will send an invoice to cover our costs.
Q. What do we do with the covers after the wedding/event?
A. We will liaise with the venue staff to discuss arrangements for the chair covers to be stored ready for us to collect the following day or when it is mutually convenient.
Q. Can I amend my order at a later date once I have made my booking?
A. Yes changes to numbers can be made up to 21 days before your wedding day or event. The final balance will be based on the numbers of chairs or decorations you have ordered at this point and changes made within 21 days of your wedding will not be eligible for a refund.
Q. How do we book?
A. Please fill in the online enquiry form and we will send you a quote and let you know if we are available. If you wish to book after receiving your quote please confirm the date you require by email so that we can provisionally book this date for you. Please then download our booking form from the website and post it to us with a cheque for your deposit. We require £100 deposit unless you booking value is less than £200 in which case we require 50%. Final numbers and payment is required 21 days before your event.
Q. When will you send our final invoice?
A. 28 days before your wedding date we will call you to check on final numbers and send you an invoice. At this point we will also call your venue to discuss arrangements for the day. Payment in full is required 21 days prior to your wedding or event.
Q. What methods of payment do you accept?
A. We accept cheques or bank transfers. If you would like to pay by bank transfer, please contact us for our bank details.