Q. Which areas do you serve?
A. Derbyshire, Peak District, Chesterfield, Sheffield, Nottinghamshire and surrounding areas
Q. Do we require to pay a damage deposit?
A. We do not ask you to pay a damage deposit. However, if after your event any of the chair covers are damaged beyond repair we will send an invoice to cover our costs.
Q. How do we collect hire items after the wedding/event?
A. We will liaise with the venue staff to discuss arrangements for the items to be stored ready for us to collect the following morning or when it is mutually convenient.
Q. Can I amend my order at a later date once I have made my booking?
A. You can make changes to your booking up to but no later than 12 weeks before your wedding or event date. The final balance will be due 6 weeks before this date.
Q. How do we book?
A. Please fill in the online enquiry form and we will send you a quote and let you know if we are available. If you wish to book after receiving your quote please confirm the date you require by email so that we can provisionally book this date for you. Please then download our booking form from the website and post it to us with a cheque for your deposit. We require a 25% deposit of your booking value.
Q. When will you send our final invoice?
A. 7 weeks before your wedding date we will call you to check on final numbers and send you an invoice. At this point we will also call your venue to discuss arrangements for the day. Payment in full is required 6 weeks prior to your wedding or event.
Q. What methods of payment do you accept?
A. We accept cheques, paypal or bank transfers. If you would like to pay by bank transfer, please contact us for our bank details.